Ecobank Nigeria Limited has reaffirmed its digital transformation agenda enabling its customers depend more on its digital platforms to do their daily banking activities, thereby reducing the need to go to branches.
The Managing Director of the bank, Charles Kie, said the move was part of the bank’s transformation agenda which was meant to create a fundamental shift of its banking activities to digital channels, as well as improve customers’ experience, while also reducing the cost of serving them.
This also supports the bank’s financial inclusion strategy and the cashless policy of the Central Bank of Nigeria.
He says the bank has therefore decided to merge some of its branches across the country. With the merger Ecobank now boasts of 405 branches across the country supported with top of the range technology application.
Read more: Dailytrust
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